Security Monitoring Analyst

Summary

The primary responsibilities include performing analyses and solving tasks within security monitoring and incident response according to defined procedures. They process also tickets/requests from customers and communicate with customers following defined procedures. They create manuals under the supervision of a more experienced colleague.

Functional Responsibilities and Duties

• Perform analyses and solve tasks within security monitoring and incident response according to defined procedures. Create manuals under the supervision of a more experienced colleague. Address requests/tickets from customers and communicate with them according to defined procedures.
• Conduct security research based on the assignment of a more experienced colleague. Create and fine-tune rules and exclusions under the supervision of a more experienced colleague and document the tuning outputs.
• Be familiar with existing ESET XDR products and internally used systems. Resolve and respond to tickets related to XDR products. Report bugs and suggest improvements within the products.
• Conduct threat hunt activities according to defined hypotheses and procedures, recording the output. Create threat hunting hypotheses under the supervision of a more experienced colleague.
• Share knowledge and experience with colleagues within your own team.
• Prepare reports according to the instructions of a superior employee, in collaboration with senior colleagues.
• Perform PR activities in the field of security according to the assignments of a superior employee (e.g., lectures at universities, conferences, etc.).
• Provide support and training to colleagues from other branches (L1/L2 teams) according to the assignments of a superior employee.
• Continuously develop professional knowledge and skills and stay updated on the latest trends and technologies.
• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.

Requirements

• Education: Master degree (security)
• Experience: Years of work experience: 1-2
• Knowledge: N/A
• Language: English language skills on B2 level.
• Communication: N/A
• Managerial skills: N/A
• Personal characteristics: N/A

Location

Primary location: Milan

Additional locations:

Time type

Full time