Senior Automotive Diagnostics & Helpdesk Engineer

MSX International in Rome is looking for an Automotive Technical Helpdesk Engineer. This hybrid role demands advanced technical support and collaboration with dealer networks to resolve complex issues. Ideal candidates should possess proven experience in automotive diagnostics, proficiency in OEM tools, and excellent communication skills. The role emphasizes improving post-sales service quality and customer satisfaction while maintaining compliance with safety and quality standards. Strong analytical problem-solving skills are crucial for success.
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