Senior CX Improvement Lead – IN

Amazon is seeking a Senior Manager for the IN CXI within Customer Service in Torino, Italy. The ideal candidate will have over 12 years of product or program management experience, leading teams to enhance customer experience. Responsibilities include driving the CX improvement vision and managing cross-functional teams to deliver impactful outcomes. The role requires exceptional communication skills and a proven ability to influence senior leaders. This is an opportunity to work in a dynamic environment at a leading global company.
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