Senior Education Manager | DG Beauty

Dolce & Gabbana, a leader in the luxury fashion industry, has exceptional opportunities available in its Beauty Division Retail excellence & visual merchandising team.

About the job

We are seeking a passionate and strategic Senior Education Manager – Fine Fragrances & Luxury Collections to join our Global Retail Experience team based in Milan. Reporting directly to the Global Head of Education , this pivotal role will lead the development and implementation of best-in-class training programs for our luxury fragrance portfolio. The ideal candidate is a fine fragrance expert with a deep understanding of luxury clienteling , product storytelling , and educational innovation . You will partner closely with Global Marketing and Communication to elevate brand expression across POS.

How you will contribute

• Design & Lead Global Education Strategy for Dolce & Gabbana’s Fine Fragrance & Luxury Collections, focusing on olfactory storytelling, craftsmanship, and brand heritage.
• Create compelling training programs and multisensory learning journeys , including in-person seminars, e-learning modules, live masterclasses, and immersive workshops tailored for retail excellence.
• Collaborate with Global Marketing Product Development & Global Communication teams to ensure full alignment between training tools and brand positioning.
• Translate fragrance inspiration and formulation stories into captivating educational content that empowers Beauty Consultants to become true luxury fragrance connoisseurs .
• Monitor and enhance beauty ambassador proficiency across markets, ensuring consistent delivery of an elevated brand experience worldwide.
• Manage external education partners and global training budgets under the supervision of the Head of Education.
• Champion emerging trends in learning technology and education formats to continuously evolve our fragrance training approach.

Key requirements & Competencies

• Minimum 5 years of experience in a similar role within a fragrance house or prestige fragrance brand , with a strong focus on luxury positioning.
• Expert knowledge of fine fragrance trends , raw materials, and olfactory storytelling. A certification in perfumery or fragrance education is a plus.
• Demonstrated experience designing and deploying scalable training content , both physical and digital.
• Strong command of brand storytelling, narrative design, and luxury consumer behavior .
• Excellent verbal and written communication skills; strong presentation and facilitation capabilities.
• Proactive, collaborative, and highly organized, with the ability to manage multiple projects in a fast-paced environment.
• Proficiency in Microsoft Office; knowledge of Adobe Creative Suite or digital learning platforms is a strong plus.
• Fluent in English; Italian fluency is a strong advantage .

What we offer

• A strategic and high-impact role at the intersection of luxury, creativity, and education.
• The opportunity to shape the future of fine fragrance training within a globally recognized luxury brand.
• A dynamic and international working environment at the Milan Headquarters.
• Full-time position with a compensation package based on experience.
• Local Italian employment contract.
• Immediate start preferred.