Senior Lead Experience Designer

Experteer Overview

As a Senior Experience Designer at Kyndryl Vital Italy, you lead complex design initiatives across projects, creating human-centered experiences that integrate behavioral insight with business goals. You collaborate with clients and cross‑functional teams to ensure solutions are innovative, usable, and scalable. You guide discovery to testing, balancing creativity with technical feasibility, and foster responsible AI-led design and experimentation. This role offers meaningful impact within a global design network.

Retribuzione / Benefits

• Lead design initiatives across diverse projects to deliver innovative, user-friendly solutions
• Build and sustain relationships with clients, serving as trusted design advisor
• Guide design teams in high-quality visual and interactive outputs
• Partner with technical teams to balance creativity with feasibility and scalability
• Own the design process from discovery through prototyping and user testing
• Support complex AI-enabled projects and set standards for human/AI interaction design
• Advise on strategic use of AI in design, balancing innovation with usability and ethics
• Foster a culture of experimentation with AI while maintaining human agency
• Share knowledge of AI in design to grow team proficiency and capability

Responsabilità

• Human‑Centered Design mindset and methods
• Co‑Creation through workshops and collaboration
• Storytelling and clear communication
• User research design and execution (generative and evaluative)
• Prototyping across fidelity levels
• Visual information design expertise
• AI and data ethics awareness and application

Requisiti fondamentali

• hybrid‑friendly culture
• Be Well programs (financial, mental, physical, social health)
• access to learning opportunities and certifications (Microsoft, Google, Amazon)
• professional development and coaching