Senior Software Engineer – AI Integrations
Descrizione dell'offerta
Senior Software Engineer – AI Integrations
Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back‑office systems in any language or cultural context.
Role Overview
We’re looking for a skilled and versatile Software Engineer to lead the integration of our AI platform into local customer environments. This is a highly hands‑on, customer‑facing role at the intersection of backend engineering and applied AI. Rather than building the core platform itself, you’ll focus on adapting, integrating, and customizing AI agents to fit real‑world workflows. You’ll collaborate directly with customers, working end‑to‑end to ensure seamless onboarding, tailored functionality, and production‑ready deployment of AI‑powered solutions. We’re seeking someone who can move fast across the stack, thrives in ambiguous environments, and loves solving complex technical problems that make a real impact.
Requirements
Responsibilities
- Integrate our AI platform with customer systems, APIs, and workflows
- Design and implement backend services and data pipelines to support integrations
- Build, configure, and deploy AI agents tailored to specific customer use cases
- Collaborate directly with customers to understand requirements and deliver custom solutions
- Serve as a trusted technical contact for customer‑facing teams
- Troubleshoot, debug, and optimize integrations in real‑world environments
- Work closely with internal product and R&D teams to align customer needs with platform capabilities
What We’re Looking For
- 4–5+ years of software development experience, including production‑grade backend systems
- Strong proficiency in TypeScript and Go
- Solid understanding of HTTP, REST APIs, and modern web integration patterns
- Hands‑on experience working with AI agents and integrating LLMs into real‑world applications
- Comfortable navigating cloud environments and shipping fast across the stack
- Excellent communication skills and confidence working directly with customers
- Problem‑solver mindset with a high degree of autonomy and adaptability
Bonus Points
- Experience in early‑stage startups or fast‑paced product teams
- Familiarity with cloud infrastructure (AWS, GCP) and containerized deployments (Docker, Kubernetes)
- Understanding of vector databases, embedding models, or retrieval systems
Why This Role Is Unique
- Blend deep technical work with meaningful customer interaction
- See your code used in production by real customers, often within days
- Work at the cutting edge of AI, building systems that combine software engineering with LLMs
- Join a lean team where your contributions are highly visible
Approfondimento sul ruolo
Wonderful Ltd. ricerca un Senior Software Engineer – AI Integrations a Milano per guidare l'integrazione della propria piattaforma AI negli ambienti dei clienti locali. Si tratta di un ruolo hands-on e customer-facing che combina ingegneria backend e AI applicata, con l'opportunità di impattare direttamente su soluzioni enterprise in produzione.
Il ruolo
Come Senior Software Engineer, integrerai la piattaforma AI di Wonderful nei sistemi, API e workflow dei clienti, progettando e implementando servizi backend e data pipeline dedicate. Lavorerai end-to-end con i clienti per garantire onboarding senza frizioni, funzionalità su misura e deployment production-ready di soluzioni AI-powered. Dovrai muoverti velocemente across the stack, prosperare in ambienti ambigui e risolvere problemi tecnici complessi con impatto reale e misurabile.
Competenze valorizzate
- Integrazione di piattaforme AI in sistemi enterprise
- Progettazione e implementazione di servizi backend e data pipeline
- Adattamento e customizzazione di soluzioni AI a workflow reali
- Capacità di lavorare in ambienti ambigui e ad alta velocità
- Esperienza customer-facing e gestione end-to-end di progetti
Lavorare a Milano
Milano è il principale hub tecnologico italiano, con un ecosistema dinamico di startup e aziende enterprise che innovano nel settore AI e software engineering. La posizione in città offre accesso a una comunità tech qualificata, opportunità di networking costanti e una posizione strategica nel panorama europeo dell'intelligenza artificiale.
Domande frequenti
- Quali sono le responsabilità principali di un Senior Software Engineer – AI Integrations?
- Integrare la piattaforma AI con sistemi e API clienti, progettare backend services e data pipeline, customizzare agenti AI per workflow reali, collaborare direttamente con i clienti e garantire deployment production-ready di soluzioni AI-powered.
- Quali requisiti sono fondamentali?
- Esperienza solida in ingegneria backend, capacità di integrazione di piattaforme AI, problem-solving in ambienti complessi e ambigui, e spiccate soft skill per l'interazione customer-facing in un contesto hands-on.