Service Project and Contract Manager - Apprenticeship

Transform the everyday with us

We are looking for an Apprentice for the Service Execution Business Unit of Digital Industries in Milan. The apprenticeship is for a duration of 2 years and will train you for the role of Service Project and Contract Manager . During the apprenticeship, you will receive comprehensive, state‑of‑the‑art training designed to develop your personal and professional skills, along with mentor support to help achieve your career steps.

Your Challenge

• Ensuring customer satisfaction and increasing customer intimacy
• Guaranteeing the optimal balance between Quality, Cost, and Time requirements for each assigned project or contract
• Implementing requirements for project/contract execution
• Effectively managing communication with all stakeholders, including customers, suppliers, team members, and other Siemens organizations (e.g. Finance, Technical Engineers, etc.)
• Ensuring proper identification, mapping and fulfillment of EHS requirements in collaboration with management and the EHS officer
• Monitoring assigned contracts, recommending cost‑effective strategies, preparing and presenting contract status reports
• Ensuring Claim, Change, Risk, and NCC Management throughout the project/contract lifecycle
• Contributing to continuous improvement through feedback, root cause analysis and lessons learned implementation

Required Entry Qualifications

• Under 30 years of age, in accordance with the Italian apprenticeship contract
• ITS Degree or a bachelor’s/master’s degree in automation, electrical or management engineering or a related field
• Proficiency in English and Italian
• Qualitative and quantitative analytical skills
• Basic knowledge of Microsoft Office and SAP
• Knowledge of Project Management requirements considered a plus
• Domestic travel availability (up to 5–10% of working time)
• Team player ability, excellent communication and interpersonal skills
• Ability to work in a changing environment, to face issues and to prioritize tasks and activities
• Passion to never stop growing
• Proactive mindset with a strong customer service orientation, goal‑driven attitude, and the ability to work with initiative and autonomy
• Effective collaboration in networks across businesses and functions
• Being a role model for openness and inclusiveness as a non‑negotiable cultural element
• Respect and appreciation of each person’s uniqueness, willingness to co‑create and share knowledge
• Eligibility to work in Italy

What We Offer

• Flexibility: a trustful, inclusive environment with a results‑driven approach; hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone, wi‑fi connection reimbursement.
• Welfare: flexible welfare programmes and health insurance extendable to your family; professional and extrapro‑fessional accident insurance; free on‑site lunch options.
• Never stop growing: ample opportunities for continuous learning journeys.
• An inclusive team culture where you can be yourself.

Equal Opportunity Statement

Siemens is an equal‑opportunity employer, offering a safe and inclusive work environment based on mutual respect and appreciation of uniqueness. We guarantee equal employment opportunities to all qualified candidates to unleash their full potential.