Solution Consultant

We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry and supported by Lectra. Software, equipment, data and services… At Lectra, as a major player in the fashion, automotive and furniture markets, we contribute to the Industry revolution with boldness and passion by providing best-in-class technologies. But it doesn’t stop there. By enabling industrial intelligence solutions, we facilitate the digital transformation of our customers. And we’re always on the lookout for new tech-enthusiasts to join the team! With more than 50 years of experience and a presence in over 100 countries around the world, we are 2,500 employees united by passion and driven by innovation. A unique journey awaits you at Lectra, are you ready to craft the future of technology together?

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WHY IS THIS AN EXCITING OPPORTUNITY?

• Growing environment with ability to develop within a highly qualified team
• Working in a multi-cultural team and international company
• Working with well-known products and with very good references in this market

Mission

A successful PLM Solution Consultant is responsible for the execution of professional service engagements in support of customers implementing the Kubix Link platform, including PLM, PIM, DAM, and Kubix Board. These engagements will include the initial discovery phase, requirements gathering, configuration, training, issue resolution, upgrades and support hand-off. It will also include the coordination of integrations with third-party software providers via API in coordination with our customers’ IT departments and other internal stakeholders.

We are looking for a dynamic, proactive, and empathetic profile, with a strong problem-solving mindset that thrives in a fast-paced and evolving organization.

• Establish effective working relationships with the client and key resources.
• Lead the design and implementation of the Kubix Link platform through working sessions with customers, identifying application requirements.
• Maintain detailed to-do lists, issues logs, status reports, and other documentation for each project.
• Schedule, lead, and document project team meetings.
• Communicate with and coach customers on industry and application best practices.
• Ensure smooth change management by providing effective training and support to users in a live environment.
• Work closely with the Project Manager, the PLM Technical team, and Customer Care.
• Travel to client sites as needed.

Requirements

• Bachelor's Degree in management, computer science, engineering, or a related field; a Master’s degree is a strong plus.
• At least 3 years of experience in project implementation of enterprise software solutions such as PLM/PDM, ERP, CRM, or IT; consulting experience is preferable.
• Ability to analyze issues and system environments.
• Problem-solving attitude.
• Strong relational, communication, and listening skills, with an empathetic approach.
• Business process understanding.
• Experience in the Fashion Industry and understanding of Fashion processes is a plus.
• Excellent critical thinking and ability to evaluate profitability versus risk.
• Decision-making skills.
• Fluent in Italian and English, both spoken and written.