Solutions Engineer

About Trellix

Trellix is a global company redefining the future of cybersecurity. The company’s comprehensive, open, and native cybersecurity platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security. More at

Job Title

Solutions Engineer

Role Overview

The Trellix Solutions Engineer engages with prospective customers to understand their cybersecurity needs, crafts tailored solutions, and presents product demonstrations to showcase how Trellix’s offerings address those needs. The role collaborates closely with the sales team to drive revenue growth.

About the Role

• Client & Partner Engagement: Act as a trusted advisor to clients and channel partners in Italy (with ad hoc opportunities across the EMEA region), helping them understand and address their cybersecurity and data protection challenges. Recommend appropriate Trellix solutions tailored to their specific needs and environments.
• Technical Expertise: Lead technical discussions, live demonstrations, and product presentations. Clearly articulate the value proposition of Trellix solutions to both technical and non-technical stakeholders, ensuring alignment with customer pain points and business goals.
• Sales Collaboration: Partner closely with the sales teams to develop tailored proposals, conduct technical workshops, and lead proof‑of‑concept projects that directly address customer‑specific use cases.
• Partner Enablement: Actively support and train local partners, equipping them with the necessary technical knowledge to independently position and demonstrate Trellix solutions in the Polish market.
• Security Assessments: Perform detailed assessments of clients’ existing security infrastructures, identify vulnerabilities and opportunities for improvement, and provide actionable recommendations aligned with the Trellix portfolio to enhance clients security posture.
• Champion Building: Build and maintain strong relationships with key technical stakeholders in client and partner organizations. Develop internal champions who will advocate for Trellix solutions within their IT and security teams.
• Industry Representation: Represent Trellix at industry and partner events, engage in public speaking as required, and contribute to thought leadership through webinars, panels, or industry forums.
• Continuous Learning: Stay ahead of industry trends and emerging cyber threats to continually refine Trellix solutions and ensure that offerings remain competitive and relevant.

About You

Minimum requirements and qualifications for the Solutions Engineer role.

Experience

You have a minimum of 5 years of experience in a pre‑sales engineering or technical consulting role within the cybersecurity or IT security field, ideally at a security vendor, systems integrator, or value‑added distributor.

Cybersecurity Expertise

You possess a strong understanding of core cybersecurity concepts, including endpoint detection and response (EDR), extended detection and response (XDR), network security, incident response, threat intelligence, and data loss prevention (DLP).

Hands‑On Technical Skills

You have hands‑on experience with at least two or more security technologies, such as EDR, XDR, network detection and response (NDR), or DLP. You are also comfortable conducting PoCs/PoVs and supporting technical implementations.

Compliance Knowledge

You are familiar with key regulatory and compliance frameworks relevant to the EU.

Communication & Presentation

You have excellent communication and presentation skills, with the ability to distill complex technical concepts into clear, impactful messages that resonate with both technical and business audiences.

Sales Acumen

You have a proven track record of successfully influencing technical sales processes, helping secure deals by addressing technical challenges and aligning solutions to customer needs.

Certifications

Industry certifications such as CISSP, CISM, CEH, or vendor‑specific certifications are a plus.

Industry Knowledge

Previous experience with enterprise security technologies is highly desirable. Knowledge of cybersecurity trends, such as cloud security and OT security, is also beneficial.

Location & Travel

Based in Milan. Willingness to travel across Italy is required to support the broader business.

Multilingual Proficiency

Fluent in both Italian and English is essential.

Company Benefits and Perks

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family‑friendly benefits to all of our employees.

We are committed to a workplace where everyone can thrive and contribute to our industry‑leading products and customer support. We prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Our Commitment to You

At Trellix, we are committed to creating a safe and trustworthy experience for our customers, employees, and candidates. Please be aware that fraudulent recruiting activity can occur through fake job postings or impersonated communications. Trellix conducts interviews through professional channels only and does not use text messages, instant messaging, or group chats for interviews. We will never request sensitive personal information—such as your date of birth, Social Security number, or national ID number—during the interview process. Trellix also does not require candidates to pay fees, purchase products or services, or process payments of any kind as part of the recruiting or hiring process. And Trellix will never keep any original work authorization documents that we may be required to review during the hiring process.