Descrizione dell'offerta
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
With 56,000 employees in 35 countries, including +2000 in Italy and 15,000 in Europe and Middle East, we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
As a Specialist, and a valued member of the Bologna team, you will excel and enjoy this position if you are ready to actively handle the following missions:
- Manage your floor comprehensively, encompassing one or more of the four key product categories in our stores (makeup, skincare, fragrance, Sephora Collection).
- Facilitate communication between the Store Manager and the Beauty Advisor team.
- Support Managers in daily activities, actively contributing to the development of the store's commercial and HR strategy.
- Monitor and analyze team KPIs, motivating the team to achieve results.
- Coordinate commercial and organizational activities (promotions, events, new product launches, CRM campaigns, etc.).
- Manage the stockroom, maintaining optimal stock levels in accordance with product replenishment cycles and merchandising strategies.
- Implement company procedures (regulations, safety procedures) and commercial policies (pricing, promotions, communication) established by central departments.
- Train new hires and guide them through their growth and development path in collaboration with Managers.
- Interact trustfully & openly with diverse groups of people, building relationships within and beyond the organization. Work collectively, highlighting wins, celebrating and crediting the team and individuals for successes.
Do not hesitate to apply if you have:
- Minimum of 3-4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder), preferably within dynamic, multinational retail environments.
- Knowledge of key commerce KPIs, and confidence in budget management, analysis, and daily reporting.
- Demonstrated ability to manage a team, guiding them toward objectives and fostering a positive and collaborative team spirit.
- Dynamism, flexibility, and resilience.
How to be successful in the role and at Sephora:
By staying results-oriented and proactive in this fast-paced and dynamic environment, you'll contribute to the success of Sephora.
Here, you will find:
- Community: in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
- Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead.
- Working Environment: enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc.
- Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products.
- Work that brings fulfillment: From delighting clients everyday, to inspiring our industry at large, every action makes a difference.
- Sephora Stands: positive social and environment impact activities organized by our “Sephora Stands” committee.
Join us and belong to something beautiful.
At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
#J-18808-LjbffrApprofondimento sul ruolo
Sephora USA, Inc ricerca uno Specialist per la sua sede di Bologna, in Emilia-Romagna. Una posizione all'interno di un'azienda leader nel settore della bellezza e del retail di lusso che opera globalmente in 35 paesi. Se sei appassionato di bellezza e customer experience, questa potrebbe essere l'opportunità giusta per crescere professionalmente in un ambiente inclusivo e innovativo.
Il ruolo
Come Specialist del team di Bologna, avrai la responsabilità di gestire complessivamente il tuo floor, supervisionando una o più aree della boutique. Il tuo ruolo sarà centrale nel garantire un'esperienza cliente eccezionale, promuovendo i valori di inclusione e diversità che caratterizzano Sephora. Potrai mettere in pratica le tue competenze nel retail premium, lavorando con un assortimento di oltre 500 brand e prodotti di bellezza di alta qualità.
Competenze valorizzate
- Gestione del punto vendita e organizzazione dello spazio
- Capacità di customer service e orientamento al cliente
- Conoscenza del settore beauty e dei prodotti di lusso
- Competenze comunicative e relazionali
- Flessibilità e disponibilità organizzativa
Lavorare a Bologna
Bologna offre un mercato retail dinamico e una comunità consapevole nel settore della bellezza. La città rappresenta un hub importante per il gruppo LVMH in Italia, con oltre 2000 dipendenti dislocati nel paese e una forte presenza in Europa e Medio Oriente. Lavorare per Sephora a Bologna significa far parte di una realtà affermata nel panorama della bellezza italiana.
Domande frequenti
- Quali sono le responsabilità principali di uno Specialist a Bologna?
- Gestire complessivamente il tuo floor, supervisionare una o più aree della boutique, garantire l'eccellenza nel servizio cliente e promuovere l'offerta di prodotti beauty con professionalità e consapevolezza dei valori di inclusione aziendale.
- Quali requisiti sono fondamentali?
- Passione per il settore beauty, eccellente capacità comunicative, orientamento al cliente, flessibilità organizzativa e disponibilità a lavorare in un ambiente retail premium in linea con gli standard Sephora.
Competenze rilevate
Candidatura e Ritorno (in fondo)
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