Sr. Reliability Product Manager-Tech, Infrastructure Reliability & Quality

Sr. Reliability Product Manager-Tech, Infrastructure Reliability & Quality

Job ID: | Amazon Data Services, Inc.

As a Senior Reliability Product Manager - Tech, you will create and drive the development and implementation of predictive maintenance solutions for electrical and mechanical data center infrastructure equipment from concept to at-scale global implementation. This role will focus on leveraging data and analytics to optimize data center maintenance and prevent downtime.

Key Responsibilities

• Engage with internal and external Amazon customers and support teams to gain insights and capture critical maintenance needs for data centers.
• Utilize those insights to identify specific product requirements, create a product vision, and own the product development roadmap for predictive maintenance solutions across our data center portfolio.
• Coordinate between multiple teams to develop compelling business cases to substantiate business value, define product prioritization, and outline budget and resources required to implement product roadmaps.
• Drive continuous advancements and improvements within our data center maintenance, and communicate technical direction to Management.
• Own and drive the complete product lifecycle from idea conception through implementation and wide scale deployment to eventual deprecation.
• Analyze product performance metrics and customer feedback to drive continuous improvement.
• Work independently in a high‑pressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist.

Basic Qualifications

• Bachelor's degree in management, business administration, economics, engineering, or marketing.
• 5+ years of end-to-end product delivery experience.
• 5+ years of technical product or program management experience.
• 5+ years of relevant work experience in or working with mission critical facilities.

Preferred Qualifications

• 7+ years in product, program, and/or technical leadership for large scale strategic initiatives in the data center infrastructure domain.
• Master's degree in Engineering, product marketing, or business development.
• Experience writing documents on business requirements for new products, product development proposals, process improvement initiatives, and/or product roadmaps.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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