Store Operation Assistant - Rome La Rinascente Tritone

Job Purpose

Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back‑of‑house operations.

Responsibilities

• Responsible for all aspects of inventory control including receiving and handling stock orders from the hub or warehouse, ensuring accuracy of products received, and reporting any discrepancies.
• Supporting the sales team with retrieving stock in a timely manner, including Omnichannel and stock pullback.
• Keeping back‑of‑house tidy and compliant with Retail Operations and Standards.
• Performing quality control on all products at all times and reporting any issues to the store lead.
• Supporting after‑sales process (alterations, repairs, personalisation) to elevate the client experience.
• Ensuring all stockroom equipment is working and fully operational, raising any concerns through Ask Services immediately.
• Ad‑hoc administration including answering telephone calls, responding and liaising with customer service, stationery and supermarket orders, and general administrative tasks.
• Ad‑hoc requests by store management to support events, visual merchandising, stock taking, and other duties.

Personal Profile

• Excellent organisational skills and meticulous attention to detail.
• Excellent communication skills both verbal and in writing.
• Intermediate computer skills in core Microsoft software.
• Previous experience with SAP desirable.
• Ability to work well in a team.
• Ability to work in a busy team environment.

Burberry is an Equal Opportunities Employer and, as such, treats all applications equally and recruits purely on the basis of skills and experience.