Descrizione dell'offerta
Responsibilities
- Perform root cause analysis and define containment, corrective, and preventive actions, from concept through design and implementation
- Contribute to the definition, validation, and continuous improvement of early failure detection algorithms, diagnostics, and monitoring software
- Translate analysis results and lessons learned into new or updated system and product requirements
- Analyze service tickets and field feedback to identify potential product and system‑level issues
- Investigate system logs, connectivity issues, and software update failures to detect patterns and anomalies
- Diagnose hardware, power electronics, and mechanical failures on returned units
- Classify faults according to frequency, root cause, severity, and customer impact
- Support the R&D organization in the investigation of quality claims and actively contribute to the 8D process for design‑related issues
- Define and provide clear technical repair instructions to internal and external repair centers and verify the effectiveness of implemented countermeasures
- Collaborate closely with the Data Science & Analysis team to leverage remotely available fleet data for system improvement and failure trend analysis
Qualifications & Skills
- MSc in Electronics Engineering or equivalent with proven knowledge of power electronics and related components
- Solid background and professional experience in R&D, System Engineering, with a strong understanding of design, validation, and complex cross‑functional processes
- Knowledge of C programming for embedded microcontrollers and microcontroller architectures
- Experience with simulation tools for control (e.g. Matlab/Simulink or equivalent) and hardware dimensioning (e.g. SPICE or equivalent)
- Strong skills in problem‑solving methodologies (8D, Ishikawa, 5 Whys), root cause analysis, and corrective action management
- Familiarity with statistics, data analysis, ERP systems, CAD, FEM tools, and standard Office applications
- Excellent analytical thinking, abstraction, and system modeling skills, combined with proactiveness, autonomy, and self‑motivation
- Effective communicator with strong collaboration and negotiation skills, able to work across disciplines and organizational boundaries
- Fluent in English, Italian and/or German
Benefits
- Innovative work environment in a young, dynamic team
- High‑tech projects in the future‑proof sector of e‑mobility
- Opportunities for advancement in a growing company
- A wide range of further training opportunities
- Attractive bonus system and performance‑related pay
- Additional company benefits