Systems Development Engineer, Managed Operations

Overview

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems development engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high‑availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.

For more information on ESC please check out our blog:

Responsibilities

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day‑to‑day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC.

You will be required to occasionally participate in “on‑call” rotations to resolve incidents occurring out‑of‑hours.

A Day in the Life

You’ll spend roughly 50% of your time operating production systems and 50% working with your team to make long‑term improvements to the reliability, availability, and performance of those software systems. Over the course of a week, you will root cause why some deployments recently failed, and fix those bugs. Later in the week you may execute a highly sensitive time‑critical change to production. You can round off the week by participating in design discussions by another team, writing code, and providing actionable feedback to your team’s code. You will also occasionally participate in “on‑call” rotations to resolve incidents occurring out‑of‑hours.

Eligibility Requirements

• Fluency in written and spoken English is required.
• Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
• Amazon will provide relocation support for successful applicants relocating within the European Union.
• Employees will participate in an On‑Call rota.

Basic Qualifications

• This role requires you to be a national of an EU member state.
• Proven experience in software development or related field with proficiency in at least one modern programming language such as Java, Typescript, Python, or Ruby.
• Demonstrated experience in engineering, working with hardware, software, networking, operating systems.
• Solid understanding of Linux and networking, and able to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems.
• Experience designing systems for performance, simplicity, and scalability, durability, cost, and security.

Preferred Qualifications

• Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.
• Experience with monitoring frameworks such as CloudWatch, Datadog, Grafana, Elastic or similar.
• Experience actively mentoring junior engineers and working cross‑organizationally and leading strategic team efforts requiring work from multiple team members.
• Experience supporting service in AWS or other cloud systems or services.
• Experience operating 24x7 high‑availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.
• Experience with Infrastructure as Code, such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar.

Equal Opportunity Statement

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