Team Lead, Turin Fleet Operations · Turin

Overview Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today, we operate across Europe, helping people move around cities in a more sustainable way. As part of our continued expansion in Italy, we are launching operations in Turin. We are looking for a

Fleet Specialist Team Lead

to lead our warehouse and in-field operations in the city.

In this hands-on role, you will play a key part in building and developing our local operation, leading a team to ensure our vehicles are safe, available, and well maintained, while supporting a high-quality experience for Voi riders in Turin.

Your Mission at Voi As the Team Lead, you will work under the Site Manager and report directly to them, providing support in accordance with market needs. You will manage a team of Fleet Specialists and be responsible for ensuring a high quality of service for our users and cities. Your responsibilities include overseeing the efficient execution of tasks related to maintaining, repairing, transporting, and repositioning vehicles, as well as swapping batteries. You will divide your time between managerial duties such as hiring, training, and conducting performance evaluations for your team and performing operational tasks, whether in the warehouse or in the field, based on the business needs of the site.

Responsibilities

Team Management:

Conduct regular one-on-one meetings, performance reviews, coaching, and training of Fleet Specialists

Inventory Management:

Oversee spare parts and battery inventory to ensure availability and optimal usage

Health & Safety:

Ensure team members adhere to safety regulations and compliance standards, complete onboarding paperwork, and monitor mandatory training compliance

Incident Management:

Record, follow up, and investigate incidents, ensuring adherence to workplace accident policies

Contractor Management:

Support repairs and maintenance in the warehouse as needed

3PL Coordination:

Daily contact with 3PL partners to ensure adherence to agreed procedures

Van Management:

Support operational aspects of vans, including installation and removal of tracking devices, but not budget or planning

What You Need to Embark We are looking for a pragmatic and responsible team-player who can fulfill tasks, solve problems independently, and work as part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs:

Mandatory requirement – Driving licence:

You must hold a full Italian driving licence. Licence checks will be conducted during the recruitment process. As part of the role, you will be required to drive one of our company e-vans

2+ years of previous work experience

Experience managing a team of people

General understanding of digital work tools (MS Office, G Suite)

Job conditions

Note: our Talent Acquisition is based in Spain; you will receive a phone call from a Spanish number (+34)

Working days: 5 out of 7

Working hours: Day Shift

Weekly rotation (some weekends may be required)

Contract type: 12-month fixed-term contract

Why Voi? Working at Voi is more than just a job; our People Promise includes a Voiage where you will grow as a professional and be part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:

Join Europe's #1 micromobility company and one of the fastest-growing scaleups

Have a direct impact on our continued success and the development of the micromobility industry in the Italian region

Work with inspiring, motivated and fun colleagues towards a common goal

Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution

Voi is committed to responsible and ethical recruitment practices, ensuring fair, transparent processes and no recruitment fees for workers at any stage of the hiring process. We cover associated recruitment costs and work with agencies that share our ethical standards.

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