Technical Infrastructure Program Manager, Internet Capacity Provisioning, Internet Capacity Eng[...]

Responsibilities

• Working directly with technical business development peers


• Develop trust-based relationships with deployment key stakeholders


• Work with local and regional teams to lead deployments at order and circuit level physical provisioning, coordinating logical provisioning to move circuits to operational


• Identify operational inefficiencies, improve processes, automate tasks and partner with cross functional teams to develop new solutions


• Maintain order level visibility and ownership to go live


• Generating actionable insights and workflow change through the use of metrics, dashboards and deep live analysis


• Owns end to end external peering communication during the lifecycle of provisioning and/or related activities, managing and following up with external providers as required to meet customer SLAs


• Holds key customers meetings to manage expectations and prioritize key deployment orders updates to customers and stakeholders with a focus on priority orders


• Holds key partner meetings with required data center or business development teams to ensure SLAs are met across the process

Basic Qualifications

• 3+ years of technical infrastructure management experience


• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)


• Experience with varying scenarios of infrastructure builds

Preferred Qualifications

• Experience working with layer 1 and layer 2 network protocols and effective troubleshooting across physical infrastructure. Understanding of TCP/IP and networking protocols. CCNA/JNCIA certified preferred

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .

USA, WA, Seattle - 127,100.00 - 171,900.00 USD annually