Technical Leader SFDC

WHAT IS EDENRED?

Edenred is a global leader in the employee benefits sector, offering companies digital solutions dedicated to improve the well-being of people at work.

A digital platform that connects 60 million users and over 2 million affiliated businesses in 44 countries through about 1 million corporate clients. In Italy, the ecosystem involves 3 million users, over 180.000 corporate clients and more than 300.000 affiliated establishments, making its network the most widespread, present in every Italian country.

Edenred’s solutions improve quality of life and strengthen employee engagement—from lunch breaks to leisure time, personal care, and sustainable mobility. Meal vouchers, shopping vouchers and corporate welfare tools are tailored to all types of organizations and employees. They support HR departments, make companies more attractive and efficient, and stimulate both the labor market and the local economy.

True to the Group’s purpose “Enrich connections. For good.”, these solutions develop and enrich connections that empower businesses and promote inclusive solutions, placing people, the environment, and local communities at the center through a concrete ESG commitment.

Edenred’s 12,000 employees are dedicated every day to making the world of work a more connected, safer, more efficient, and more responsible ecosystem.

In 2024, thanks to its global technology assets, the Group managed close to €45 billion in business volume, primarily carried out via mobile applications, online platforms and cards.

Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good, DJSI Europe Index, DJSI World Index, and MSCI Europe.

YOU WILL VIBE WITH US

We are looking for a SFDC Technical Leader to join programs focused on the evolution and management of the Salesforce platform, primarily related to Sales Cloud and Service Cloud .

The role will act as a technical reference point for solution definition and platform evolution, ensuring architectural consistency and proper alignment between business needs and technical implementation.

Key Responsibilities:

• Technical leadership of Salesforce solutions, ensuring architectural consistency and high-quality implementations
• Analysis and translation of functional requirements into scalable and sustainable technical solutions
• Support in defining Salesforce development and configuration best practices and standards
• Oversight of solution implementation and management of key technical decisions
• Coordination of technical activities within the project team
• Continuous interaction with IT and business stakeholders to ensure solution alignment
• Work in an Agile environment, collaborating closely with Product Owners, Scrum Masters, and Business Analysts
• Coordination and supervision of external vendors, ensuring delivery quality and consistency

WE WILL VIBE WITH YOU

• Degree in Computer Engineering, Computer Science, or related disciplines
• Experience with Salesforce Sales Cloud and Service Cloud
• Experience in technical leadership or solution design roles
• Ability to work in structured, multi-stakeholder environments
• Strong communication and interpersonal skills with both technical and business stakeholders
• Attitude toward coordination and management of project activities
• Experience in customer care projects (NTH)
• Knowledge of voice, IVR, CTI, or contact center integration solutions (NTH)

OTHER DETAILS

• Smart-working(10 gg/mese)
• ️ Ticket Restaurant®