Technical Service Engineer Lombardy and Veneto

Join to apply for the Technical Service Engineer role at Markem-Imaje .

As a Technical Service Engineer, you will be part of our technical service team in your assigned area in Italy, providing technical support to our local customers. You will have opportunities to develop your professional career in a highly professional environment with innovative equipment.

What you will do:

1. Perform pre-installations, installations, and maintenance activities.
2. Conduct training sessions internally and externally as needed.
3. Complete service reports accurately, including details on time, spare parts, tasks, service products, fault/solution codes, installed base data, reverse flow, billing blocks, and confirmation of billing requests.
4. Promote and sell M-I service products to customers, enhancing application uptime and maximizing sales results while ensuring high customer satisfaction.
5. Collaborate with sales teams to meet revenue targets and foster strong relationships.
6. Travel within your assigned area and occasionally nationally for training and meetings.

What you need to have:

• Ability to manage multiple tasks efficiently.
• High proficiency in Italian; intermediate English; Spanish is a plus.
• Ability to follow procedures and plan time effectively.
• At least 2-3 years of experience as a Field Service Engineer or Technical Service Engineer.
• Technical assessment skills and proactive problem-solving abilities.
• Certifications in Mechanical, Electrical/Electronics, Networking, Vision cameras, or software capabilities.
• Knowledge of technical products, preferably including Markem-Imaje’s product range.

What we offer:

• Health Care benefits
• Company Car
• Performance-based yearly merit increases
• Growth opportunities in an international environment

Our values and culture:

• Winning through customers
• High ethical standards, openness, and trust
• Results-oriented expectations
• Respect and value for people

If you align with our values and meet the requirements, we look forward to your application!

All qualified applicants will receive consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or genetic information.