Technical Support
Descrizione dell'offerta
Nordson Precision Agriculture, a global leader in Precision Agriculture, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.
For our Application Engineering and Technical Assistance area, we select Technical Support .
The purpose of this position is to provide technical assistance, product training, and strategic consulting for new product development and solving customer problems.
Main activities include:
-Providing technical support according to different areas of expertise through a ticketing system and maintaining constant communication with the sales department to find solutions.
- Devises and provides strategic advice for developing new products or detailing existing products in constant collaboration with the R&D technical department.
- Performs training activities by presenting products to customers and explaining their technical characteristics, operation, and applications.
- Collaborates in organizing company and trade show events and provides technical support to the sales department.
The ideal candidate possesses:
- Technical education (diploma or degree in electronics or mechatronics)
Fluent English proficiency and knowledge of a second foreign language are preferred.
Previous experience providing technical assistance for electromechanical products and knowledge of electrical circuits, hydraulics, and conductive materials is required.
Place of work: Rubiera
Direct placement is offered, and the salary will be commensurate with knowledge and experience.