Territory Account Executive - North East Italy

About The Role

Territory Account Executive (coverage: North East Italy – Trentino Alto Adige, Veneto, Friuli Venezia Giulia) will be responsible for expanding the Agent network across the assigned region by researching new market opportunities, identifying prospects, and signing up new Agents in line with the company’s business strategy. Candidate should have excellent communication, interpersonal, and customer service skills. The candidate must also demonstrate the ability to meet deadlines while possessing strong analytical skills.

What You’ll Do

• Represent company’s products and services to identify how company’s solutions meet market needs.
• Provide market analysis in terms of needs and opportunities, strong market monitoring and competition activities.
• Expand the agents’ network: research and identify new business opportunities – including new markets, growth areas, trends, partnerships or new ways of reaching existing market.
• Prospect potential Agents in writing, by phone and in person in order to effectively outline the MoneyGram service and the mutual business benefit of becoming an agent. Use SalesForce, cold calling, and email to generate new sales opportunities.
• Build partnerships with existing agents to ensure MoneyGram’s business plan and targets are met while expanding company’s market share and profitability.
• Report to the line manager with accurate weekly, monthly, and quarterly results. Follow a concrete visits schedule agenda provided by the company.
• Ensure all necessary agent documentation meets the relevant standard as requested by the company or local regulations and manage the submission of any new agent on‑boarding process, via the relevant documents collection.
• Ensure all agent’s information and stored profile data are up to date, managing all potential data change requests via the relevant internal support processes in a timely manner.
• Deliver product and system training to new agents, providing education on all supporting functions, ensuring agents are educated on company’s credit and collections policies. Complete the bi‑yearly compliance training cycle. Take actions to create a growth plan per agent which will be closely monitored.
• Collaborate daily with key support internal departments and take ownership of key agents’ operational or technical needs and requests, that impact revenue.
• Work with the marketing and pricing teams, as required, to support MoneyGram visibility, pricing competitiveness, product profitability and development. Ensure location branding is up to date and take actions on the field towards this goal.
• Extensive business travel is required, being able to control work‑related tasks and participate in key meetings via mobile devices. Ability to follow and manage a concrete agent visit schedule with overnight stays in different cities.
• Perform other duties as required by the business.

Education

• BA/BS degree in a related field preferred or equivalent work experience.

Experience

• 3+ years’ experience in a field sales role or any related experience on selling and managing sales. Money Transfer sector related previous experience will be considered a strong asset.
• Demonstrated expertise in independently planning, managing and executing sales strategies.

Essential Skills

• Fluent in both written and spoken Italian and English. Spanish, Urdu, Bengali, Hindi will be considered a strong asset.
• Proven track record in sales & business development, with a demonstrated ability to increase network expansion/volumes. Strong negotiation skills are needed.
• Excellent problem‑solving skills and analytical thinking: able to identify and analyze problems and find appropriate solutions effectively and proactively.
• Effective time‑management skills – ability to control workload in a structured manner.
• Able to work in a culturally diverse environment and be sensitive to cultural differences.
• Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
• Prior exposure in presenting product/service opportunities to clients/customers.
• First‑class interpersonal skills, capable of building and maintaining credible relationships with Agents in person and over the phone.
• Strong organizational and presentation skills; ability to present to prospective Agents in a professional format.
• Computer literate – Strong Excel and PowerPoint skills. Ability to read and create performance reports and present them via a PowerPoint presentation. SalesForce CRM knowledge will be considered a strong asset.
• Driving licence cat. B.

Why Join Us?

• Comprehensive Health Insurance – full coverage for you and your family, including dental and vision care.
• Life and Accident Insurance – peace of mind with coverage that protects you and your loved ones.
• Meal Vouchers (issued monthly) – save on daily expenses with meal vouchers, ensuring you always have a good meal.
• Community Service Days – make a difference! Enjoy paid days off to volunteer and give back to your community.
• Tuition Reimbursement – invest in your future with our tuition reimbursement program. We support your educational and career growth.
• Transfer Fee Reimbursement – smooth transitions with reimbursement for any transfer‑related fees. We’ve got you covered.
• Employee Assistance Program – access to confidential counseling and support services for personal and professional well‑being.
• Employee Referral Program – help us grow our team! Earn rewards for referring talented friends and colleagues.

Location

This position is based in Italy. While this is a remote flexible role it is required to reside in this country.

About MoneyGram

MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.

The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves — helping people around the world support their loved ones and build better futures.