Training Support & Sales Coordination Specialist Digital Technologies

Overview

Job Description

About the Role

We are looking for a highly organized and detail‑oriented Training Support & Sales Coordination Specialist Digital Technologies to join our team in Warsaw (Poland), Caraguate (Italy) or Barcelona (Spain). In this role, you will ensure the smooth execution of technical training sessions for our customers and partners, while also supporting the sales team with key back‑office processes. Your work will play a vital role in delivering excellent customer experience and maintaining high operational standards.

Responsibilities

• Training Support & Coordination
• Acting as a first level support for technical training inquiries from customers
• Organize and prepare customer training environments, including meeting rooms and required materials
• Support external training activities (literature, logistics, documentation)
• Create and review public training offers; conduct sales follow ups
• Plan the yearly public training calendar and support revenue forecasting with management
• Coordinate communication with customers throughout the training process
• Conduct follow-ups with participants after training completion to ensure satisfaction and gather feedback

• Customer & Sales Back Office Support
• Assist customers with logistical inquiries and documentation
• Collaborate with internal teams to ensure accurate and timely execution of support tasks
• Maintain data accuracy in CRM systems and ensure structured process execution

• Project & Process Coordination
• Support small to medium internal projects related to training, sales operations, or quality management
• Ensure compliance with internal standards and process discipline

Qualifications

• 2-3 years experience in sales back office coordination or customer operations
• Skills in project coordination and cross‑team communication
• Strong attention to detail and a high degree of accuracy
• Experience using Marketo, CRM systems, or other digital customer platforms
• Strong process orientation and ability to follow structured workflows
• Advanced level in German and English (written and spoken)
• Understanding of quality and auditing processes such as ISO 9001, ISO 27001 or TISAX is a plus

Total Rewards

We understand that rewards are an important consideration as you plan the next step in your career. Salary range varies by location and local market conditions - for Poland the annual salary range for this position is 64,800-108,800 PLN gross and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors. This position is eligible for additional incentive with a target payout of 5% of base salary. You’ll also enjoy annual paid leave, access to our ULS University to support continuous learning and career growth, two volunteering days each year to participate in community activities, and flexible working arrangements designed to help you balance work and life.

This role is gender-neutral and open to all qualified applicants, regardless of gender identity.

About Us

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

About The Team

Imagine getting your hands on new technology before it hits the shelves. To dig deep and figure out exactly how it works. That’s what we do. We lift the lid and test the boundaries on a huge range of products, from health-monitoring smart watches to electric vehicles loaded with the latest software. We’re always looking for people who are passionate about innovation, embrace change and love new and exciting challenges. Join our team, influence emerging technology and forge a successful career at the center of safety science.