UX/UI Specialist

MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.

From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.

MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).

MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.

With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.

Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.

In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.

Do you recognize yourself? Then come work with us and be part of MSC’s family!

We are looking for a UX/UI specialist who can turn business and functional requirements into intuitive, user-friendly designs for e-business solutions. The role involves close collaboration with the product team and business stakeholders to create wireframes, mockups, and prototypes that reflect real operational needs and support seamless, efficient workflows across our digital platforms.

ROLE AND KEY RESPONSABILITIES

• Translate functional and business requirements into clear user flows, wireframes, mockups, and prototypes.
• Shape and optimize the end-to-end user journey, ensuring a seamless user experience across all touchpoints of e-business solutions.
• Design UI components optimized for responsiveness.
• Ensure visual consistency by adhering to design systems and UI guidelines.
• Ensure alignment with existing UI standards and propose improvements where needed.
• Iterate on designs based on user feedback, testing, and analytics.
• Propose enhancements to improve user satisfaction and reduce friction in workflows.
• Conduct UI/UX reviews to identify inconsistencies or usability issues.
• Engage with business stakeholders to validate usability and gather feedback.
• Provide developers with detailed UI specifications and assets.
• Participate in Agile ceremonies and sprint reviews to align on implementation details.
• Collaborate cross-functionally with product owners, developers, business analysts, and other business units.

QUALIFICATION AND EXPERIENCE

• Minimum of 3 years of experience in a similar role, preferably in e-commerce, logistics, or a related industry.
• Proficiency in Figma and other design/prototyping tools.
• Experience with digital analytical tools (e.g., ContentSquare, Clarity, or similar).
• Understanding of scaled Agile methodologies (Scrum preferred), with hands-on experience working with Agile teams.
• Demonstrated ability to define clear product requirements and manage complex backlogs.
• Excellent communication and stakeholder management skills.
• Ability to work effectively with cross-functional teams and manage multiple priorities.
• Fluent in English.

What we offer

We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group.

Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees.

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.