Warehouse Operational Support Specialist

JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.

Our capabilities span the entire supply chain, including warehousing, line-haul transportation, last-mile delivery, bulky goods logistics, cold chain solutions, and cross-border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain.

Context of the Position

As part of our strategic international expansion, JD Logistics is establishing its core infrastructure within the Italian market. This is a greenfield deployment phase, which requires our founding leadership team to manage high operational fluidity, establish local processes from the ground up, and translate centralized global capabilities into localized execution.

This position is designed for an agile, highly resourceful operations and procurement professional who will serve as the critical execution link between our global headquarters and the physical deployment of our Milan facilities.

The Mission & Core Scope

• The Mission: Take immediate ownership of the end-to-end local procurement and site-readiness phase to secure all necessary assets for the launch, subsequently transitioning into a permanent operational support and efficiency role.
• The Scope: You will manage localized purchasing, vendor selection, and administrative setup for the Milan sites, ensuring seamless operational alignment and fluent communication between the local Spanish operations and global HQ stakeholders.

Crucial Expectations & Performance Targets

To provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months:

• Immediate Launch Procurement: Successfully source, negotiate, and secure 100% of the site's critical indirect supplies (including warehouse consumables, IT hardware, PDAs, safety equipment, and facility management services) to ensure an on-time go-live.
• Vendor Network Architecture: Establish a robust ecosystem of reliable, cost-effective Spanish industrial suppliers and contractors, ensuring alignment with corporate compliance and budgetary guidelines.
• Post-Launch Operational Continuity: Seamlessly transition from launch procurement into ongoing operational support, tracking site KPIs, managing continuous resource optimization, and resolving supply-chain bottlenecks on the floor.
• Cross-Border Communication Bridge: Maintain real-time, accurate technical reporting and alignment between the Milan localized operations and centralized corporate teams.

Position Requirements

• Greenfield Launch Expertise: You must have a verified background of successfully supporting a site launch, corporate relocation, or comprehensive facility deployment within a fast-paced corporate or logistics environment.
• Language Proficiency: Professional fluency in English, Italian, and Mandarin is strictly mandatory. You must be fully capable of negotiating with local Italian suppliers while managing technical and financial alignments with Chinese-speaking headquarters.
• Operational Flexibility: High adaptability regarding task prioritization, hands‑on problem solving, and evolving project timelines inherent to a country-level infrastructure launch.
• Problem-Solving Capabilities: Strong commercial negotiation skills, resourcefulness, and a proven track record of delivering purchasing and operational results under tight deadlines.

Diversity & Inclusion

At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive.

We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law.

Ready to Build the Future of Logistics?

Take the next step in your career and join one of the world's fastest-growing logistics companies.

Apply today and help shape the future of intelligent logistics with JD Logistics.