Descrizione dell'offerta
Order Support Specialist (Italian Speaker) | Remote | Portugal
Tutte le competenze, le qualifiche e l'esperienza necessarie per un candidato di successo sono elencate nella seguente descrizione.
Are you fluent in
Italian (C1/C2)
and
English (B2+) ? Join the Order Support team and help deliver an exceptional customer experience by supporting online orders in a dynamic back-office environment.
Location
Remote from anywhere in mainland Portugal Company equipment provided Company accommodation available for international candidates relocating to Portugal
What You'll Do
Handle complex Apple online order cases and escalations Investigate and resolve order-related issues Communicate with customers via phone and email when needed Work with internal teams to ensure fast and accurate resolutions Maintain accurate records using SAP and internal systems
Requirements
Italian
C1/C2
(written & spoken) English
B2
or higher Excellent communication and problem-solving skills Strong attention to detail Ability to work independently in a fast-paced environment SAP knowledge is a plus (training provided) Flexibility to work rotating shifts, including weekends and public holidays
Working Schedule
40 hours per week
Training
Paid training in English Full product and systems training Ongoing support throughout onboarding
Salary & Benefits
With Company Accommodation
Gross Monthly Salary:
€1,040.66 Fully furnished shared apartment Utilities, Wi-Fi, cable TV, water, gas & electricity included Health insurance from day one Meal allowance Holiday & Christmas bonuses
Without Company Accommodation
Gross Monthly Salary:
€1,240.66 Health insurance from day one Meal allowance Holiday & Christmas bonuses
Contract 12-month renewable employment contract Opportunity for a permanent contract after two years Excellent career development opportunities
Interested? Send me a direct message or apply today! xpavfwm
Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.
Tutte le competenze, le qualifiche e l'esperienza necessarie per un candidato di successo sono elencate nella seguente descrizione.
Are you fluent in
Italian (C1/C2)
and
English (B2+) ? Join the Order Support team and help deliver an exceptional customer experience by supporting online orders in a dynamic back-office environment.
Location
Remote from anywhere in mainland Portugal Company equipment provided Company accommodation available for international candidates relocating to Portugal
What You'll Do
Handle complex Apple online order cases and escalations Investigate and resolve order-related issues Communicate with customers via phone and email when needed Work with internal teams to ensure fast and accurate resolutions Maintain accurate records using SAP and internal systems
Requirements
Italian
C1/C2
(written & spoken) English
B2
or higher Excellent communication and problem-solving skills Strong attention to detail Ability to work independently in a fast-paced environment SAP knowledge is a plus (training provided) Flexibility to work rotating shifts, including weekends and public holidays
Working Schedule
40 hours per week
Training
Paid training in English Full product and systems training Ongoing support throughout onboarding
Salary & Benefits
With Company Accommodation
Gross Monthly Salary:
€1,040.66 Fully furnished shared apartment Utilities, Wi-Fi, cable TV, water, gas & electricity included Health insurance from day one Meal allowance Holiday & Christmas bonuses
Without Company Accommodation
Gross Monthly Salary:
€1,240.66 Health insurance from day one Meal allowance Holiday & Christmas bonuses
Contract 12-month renewable employment contract Opportunity for a permanent contract after two years Excellent career development opportunities
Interested? Send me a direct message or apply today! xpavfwm
Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.
Candidatura e Ritorno (in fondo)
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